{"id":3847,"date":"2026-05-19T14:36:11","date_gmt":"2026-05-19T13:36:11","guid":{"rendered":"https:\/\/lavender-worm-540746.hostingersite.com\/?page_id=3847"},"modified":"2026-06-08T15:12:57","modified_gmt":"2026-06-08T14:12:57","slug":"versand-und-zahlung","status":"publish","type":"page","link":"https:\/\/symbolshop.at\/en\/versand-und-zahlung\/","title":{"rendered":"Shipping and Payment"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3847\" class=\"elementor elementor-3847\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6dfccee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6dfccee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b2ea50\" data-id=\"3b2ea50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70cf5e8 elementor-widget elementor-widget-text-editor\" data-id=\"70cf5e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Shipping and Payment<\/h2><p>This page contains information about the available payment methods, currency, shipping conditions, delivery areas, shipping costs and delivery times for orders placed through the website <strong>symbolshop.at<\/strong>.<\/p><p>The online shop <strong>Symbol Shop<\/strong> serves the purpose of selling sports equipment and related products. The operator and seller is <strong>Lutrax Handel GmbH<\/strong>.<\/p><h2>Payment and Currency<\/h2><p>All prices displayed on the websiteAll content published on the website <strong>symbolshop.at<\/strong> are stated in <strong>Euro (EUR)<\/strong> and include the applicable statutory value-added tax unless otherwise indicated.and include the applicable statutory value-added tax unless otherwise indicated.<\/p><p>Product prices may change. The price displayed at the time the customer places the order applies, subject to any obvious pricing errors.<\/p><p><strong>Lutrax Handel GmbH<\/strong> may occasionally offer promotional prices, special offers, discount campaigns or voucher codes. The conditions of each promotion, including its duration, restrictions and possible combination with other benefits, will be stated in the relevant offer or as part of the promotion.<\/p><p>Unless otherwise stated:<\/p><ul><li>a voucher code is valid only during the specified promotional period;<\/li><li>a voucher code may be used once or multiple times, depending on the promotional conditions;<\/li><li>the discount is calculated during the ordering process;<\/li><li>a discount cannot be applied retrospectively to an order that has already been confirmed;<\/li><li>multiple promotions or benefits may not be combined.<\/li><\/ul><p><strong>Lutrax Handel GmbH<\/strong> reserves the right to amend, restrict or terminate individual promotions in accordance with the relevant published conditions.<\/p><h2>Payment Methods<\/h2><p>The payment methods available on the website <strong>symbolshop.at<\/strong> are displayed to the customer during the ordering process.<\/p><p>Different payment methods may be offered depending on technical availability and the country of delivery. The customer is not entitled to use any particular payment method.<\/p><h2>Online Payment via Mollie<\/h2><p>Online payments are processed through the secure payment system of the <strong>Mollie<\/strong> payment service provider.<\/p><p>Mollie enables electronic payments to be processed using the payment methods available and displayed to the customer during the payment process.<\/p><p>The information required to process the payment is entered and processed within the secure environment of the payment service provider. <strong>Lutrax Handel GmbH<\/strong> does not have access to complete payment card details and does not store such information on its own systems.<\/p><p>After selecting an online payment method, the customer may be redirected to a secure payment interface operated by the payment service provider in order to complete the transaction.<\/p><p>For questions or problems relating to payment, customers may contact us at:<\/p><p><strong><a href=\"mailto:info@symbolshop.at\">info@symbolshop.at<\/a><\/strong><\/p><h2>Additional Payment Methods<\/h2><p>If additional payment methods, such as bank transfer, payment by invoice or payment upon delivery, are available, they will be displayed during the ordering process.<\/p><p>For payment methods requiring advance payment, the order may only be processed after the payment has been received, unless expressly stated otherwise.<\/p><h2>Shipping<\/h2><p>Products ordered through the website <strong>symbolshop.at<\/strong> are delivered within the <strong>European Union<\/strong>, unless different restrictions are specified for individual products or countries of delivery.<\/p><p>The available shipping options, possible restrictions, shipping costs and estimated delivery times are displayed to the customer before the order is completed.<\/p><h2>Shipping Costs<\/h2><p>Shipping costs are calculated during the ordering process and displayed to the customer before the final confirmation of the order.<\/p><p>The amount of the shipping costs may depend in particular on:<\/p><ul><li>the country of delivery;<\/li><li>the delivery address;<\/li><li>the weight of the order;<\/li><li>the dimensions of the products;<\/li><li>the total value of the goods;<\/li><li>the selected shipping method.<\/li><\/ul><p>If <strong>Lutrax Handel GmbH<\/strong> offers free or discounted shipping as part of a promotion, the conditions of the promotion will be stated on the website and taken into account during the ordering process.<\/p><h2>Delivery Times<\/h2><p>Estimated delivery times depend on the country of delivery, product availability and the relevant shipping service provider.<\/p><p>Delivery times displayed during the ordering process are non-binding estimates unless a binding delivery deadline is expressly stated.<\/p><p>Orders are generally processed on business days. Orders placed during weekends, public holidays or outside normal processing hours may be processed on the next business day.<\/p><p>Delivery times may be extended in particular due to:<\/p><ul><li>increased order volumes;<\/li><li>public holidays and non-working days;<\/li><li>delays caused by the shipping service provider;<\/li><li>force majeure;<\/li><li>logistical, customs-related or other circumstances beyond the seller\u2019s direct control.<\/li><\/ul><h2>Shipping Service Providers<\/h2><p>Delivery is carried out by shipping service providers or logistics partners <strong>Lutrax Handel GmbH<\/strong> is cooperating with.<\/p><p>The available shipping methods and shipping service providers may vary depending on the country of delivery, product type, weight, dimensions and availability.<\/p><p><strong>Lutrax Handel GmbH<\/strong> reserves the right to select the appropriate shipping service provider unless the customer is offered a specific choice during the ordering process.<\/p><p>Where necessary to ensure proper delivery, the customer may be contacted to verify or provide additional delivery information.<\/p><h2>Customer Obligations Concerning Delivery<\/h2><p>The customer is required to provide complete and accurate information necessary for proper delivery when placing the order.<\/p><p>This includes in particular:<\/p><ul><li>full name or company name;<\/li><li>correct delivery address;<\/li><li>billing address, where applicable;<\/li><li>valid email address;<\/li><li>valid telephone number for delivery-related enquiries.<\/li><\/ul><p>If the information provided is incorrect, incomplete or outdated, delivery may be made more difficult, delayed or impossible.<\/p><h2>Unsuccessful Delivery<\/h2><p>The customer is required to ensure that proper delivery can be made to the address provided when placing the order.<\/p><p>Delivery may fail in particular due to:<\/p><ul><li>an incorrect or incomplete delivery address;<\/li><li>the customer being unavailable;<\/li><li>refusal to accept the shipment without a justified reason;<\/li><li>the absence of a suitable means of handing over the shipment;<\/li><li>other circumstances within the customer\u2019s area of responsibility.<\/li><\/ul><p>In such cases, <strong>Lutrax Handel GmbH<\/strong> reserves the right to proceed in accordance with the conditions of the shipping service provider and, where applicable, to charge the customer for any actual additional costs incurred for redelivery or return shipping.<\/p><h2>Inspection of the Shipment upon Delivery<\/h2><p>Customers are advised to inspect the shipment for externally visible damage upon delivery.<\/p><p>If the package is visibly damaged, the customer should:<\/p><ul><li>report the damage directly to the delivery person where possible;<\/li><li>request written documentation of the damage where this is offered by the shipping service provider;<\/li><li>photograph the damage;<\/li><li><strong>Lutrax Handel GmbH<\/strong> contact by email as soon as possible.<\/li><\/ul><p>Contact for damaged shipments:<\/p><p><strong><a href=\"mailto:info@symbolshop.at\">info@symbolshop.at<\/a><\/strong><\/p><p>Further information concerning complaints, returns and consumer rights is available on the separate <strong>Complaints and returns<\/strong>.<\/p><h2>Personal Collection<\/h2><p>Personal collection is only available if this option is expressly offered during the ordering process.<\/p><p>If personal collection is not offered during the ordering process, delivery will be carried out exclusively using the available shipping options.<\/p><h2>Contact<\/h2><p>For questions concerning shipping, payment or the status of an order, customers may contact us using the following details:<\/p><p><strong>Online-Shop:<\/strong> Symbol Shop<br \/><strong>Seller:<\/strong> Lutrax Handel GmbH<br \/><strong>E-Mail:<\/strong> <a href=\"mailto:info@symbolshop.at\">info@symbolshop.at<\/a><br \/><strong>Phone<\/strong> +43 660 5741969<br \/><strong>Address:<\/strong> Triesterstra\u00dfe 210, 8073 Feldkirchen bei Graz, \u00d6sterreich<br \/><strong>Company Register Number:<\/strong> 678345t<br \/><strong>EUID:<\/strong> ATBRA.678345-000<\/p><h2>Amendments to the Shipping and Payment Conditions<\/h2><p><strong>Lutrax Handel GmbH<\/strong> reserves the right to amend these shipping and payment conditions at any time, particularly in the event of changes to shipping costs, payment methods, business processes, shipping service providers or other relevant circumstances.<\/p><p>All amendments will be published on the website <strong>symbolshop.at<\/strong> and will take effect from the date of publication unless expressly stated otherwise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d741565 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d741565\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-daa651d\" data-id=\"daa651d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2adb85 elementor-widget elementor-widget-text-editor\" data-id=\"c2adb85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDate of last amendment: 8 June 2026\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Versand und Zahlung Diese Seite enth\u00e4lt Informationen zu den verf\u00fcgbaren Zahlungsarten, zur W\u00e4hrung, zu Versandbedingungen, Liefergebieten, Versandkosten und Lieferzeiten f\u00fcr Bestellungen \u00fcber die Website symbolshop.at. Der Online-Shop Symbol Shop dient dem Verkauf von Sportausr\u00fcstung und damit verbundenen Produkten. Betreiberin und Verk\u00e4uferin ist die Lutrax Handel GmbH. Zahlung und W\u00e4hrung Alle auf der Website symbolshop.at angegebenen [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3847","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/pages\/3847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/comments?post=3847"}],"version-history":[{"count":23,"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/pages\/3847\/revisions"}],"predecessor-version":[{"id":4466,"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/pages\/3847\/revisions\/4466"}],"wp:attachment":[{"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/media?parent=3847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}