{"id":3825,"date":"2026-05-19T14:06:52","date_gmt":"2026-05-19T13:06:52","guid":{"rendered":"https:\/\/lavender-worm-540746.hostingersite.com\/?page_id=3825"},"modified":"2026-06-08T15:17:54","modified_gmt":"2026-06-08T14:17:54","slug":"datenschutzerklarung","status":"publish","type":"page","link":"https:\/\/symbolshop.at\/en\/datenschutzerklarung\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3825\" class=\"elementor elementor-3825\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ed4f696 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ed4f696\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6cd7b9fd\" data-id=\"6cd7b9fd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69bae4f3 elementor-widget elementor-widget-text-editor\" data-id=\"69bae4f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Privacy Policy and Protection of Personal Data<\/h2><p><strong>Lutrax Handel GmbH<\/strong>as the operator of the <strong>Symbol Shop<\/strong> online store available at <strong>symbolshop.at<\/strong>, places particular importance on protecting the privacy and personal data of its users.<\/p><p>Personal data is processed in accordance with the applicable legislation of the European Union, particularly the General Data Protection Regulation (GDPR), as well as the applicable Austrian data protection laws.<\/p><p>This Privacy Policy explains which personal data is collected through the website <strong>symbolshop.at<\/strong> , the purposes for which it is used, the legal basis for processing, how long the data is retained and the rights users have in connection with the processing of their personal data.<\/p><h2>Data Controller<\/h2><p>The controller responsible for the processing of personal data is:<\/p><p><strong>Lutrax Handel GmbH<\/strong><br \/>Triesterstra\u00dfe 210, 8073 Feldkirchen bei Graz<br \/>Austria<\/p><p><br \/>Company Register Number: 678345t<br \/>EUID: ATBRA.678345-000<br \/>E-Mail: <a href=\"mailto:info@symbolshop.at\">info@symbolshop.at<\/a><\/p><h2>Collection of Personal Data<\/h2><p>To process orders, deliver products, communicate with customers and provide reliable customer service, the following personal data may in particular be processed:<\/p><ul><li>first and last name;<\/li><li>delivery address;<\/li><li>billing address, where different from the delivery address;<\/li><li>email address;<\/li><li>telephone number;<\/li><li>information concerning orders and purchased products;<\/li><li>data required for issuing invoices and complying with legal obligations.<\/li><\/ul><p>When using the website, certain technical data may also be processed, such as:<\/p><ul><li>IP address;<\/li><li>device type;<\/li><li>operating system;<\/li><li>browser type;<\/li><li>information concerning the use of the website;<\/li><li>data collected through cookies and similar technologies in accordance with the user\u2019s selected consent settings.<\/li><\/ul><h2>Purposes and Legal Bases of Processing<\/h2><p>Personal data is processed only where there is a clear purpose and an appropriate legal basis.<\/p><p>Data may in particular be processed for the following purposes:<\/p><ul><li>processing and fulfilling orders;<\/li><li>delivering purchased products;<\/li><li>communicating with users in connection with orders, enquiries, complaints and product claims;<\/li><li>providing customer service;<\/li><li>issuing invoices and complying with accounting, tax and other legal obligations;<\/li><li>protecting website security and preventing misuse;<\/li><li>improving the functionality, content and user experience of the website;<\/li><li>sending newsletters, advertising communications and special offers where the user has provided consent;<\/li><li>carrying out analytics and marketing activities through cookies and similar technologies where the user has provided the required consent.<\/li><\/ul><p>The legal bases for processing personal data may in particular include:<\/p><ul><li>performance of a contract or taking pre-contractual steps at the user\u2019s request;<\/li><li>compliance with legal obligations;<\/li><li>the company\u2019s legitimate interests, including system security, fraud prevention and improvement of business operations;<\/li><li>the user\u2019s consent, including consent for newsletters, analytics cookies and marketing cookies.<\/li><\/ul><h2>Recipients of Personal Data<\/h2><p>Users\u2019 personal data is not sold or disclosed to third parties without authorisation.<\/p><p>Data may be disclosed to third parties where this is necessary to provide the relevant service, process payments, operate the website technically, perform analytics, carry out advertising activities or comply with legal obligations.<\/p><p>Such recipients may in particular include:<\/p><ul><li>shipping service providers for the delivery of orders;<\/li><li>payment service providers, including <strong>Mollie<\/strong><\/li><li>providers of IT, hosting and technical services required for operating the website;<\/li><li>providers of analytics and marketing tools where such tools have been activated on the basis of the user\u2019s consent;<\/li><li>tax advisers, legal advisers and other professional service providers where necessary;<\/li><li>competent public authorities where there is a legal obligation to disclose the data.<\/li><\/ul><p>These recipients process personal data only to the extent necessary to provide their services and in accordance with the applicable data protection laws.<\/p><p>In certain cases, particularly when using specific digital tools and external service providers, personal data may be transferred outside the European Economic Area. Such transfers are carried out only where an appropriate legal basis exists and suitable safeguards are applied in accordance with the applicable data protection laws.<\/p><h2>Protection and Retention of Personal Data<\/h2><p><strong>Lutrax Handel GmbH<\/strong> applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or destruction.<\/p><p>Access to personal data is granted only to authorised persons to the extent that such access is necessary for the performance of their duties.<\/p><p>Personal data is retained only for as long as necessary to fulfil the relevant purpose or for as long as required by applicable statutory retention periods.<\/p><p>Data relating to orders, invoices and business records is retained in accordance with the applicable accounting, tax and other legal retention obligations.<\/p><p>Data processed on the basis of consent, such as newsletter data, is processed until the consent is withdrawn or the user unsubscribes.<\/p><h2>Security of Online Payments<\/h2><p>Online payments are processed through the secure system of the payment service provider <strong>Mollie<\/strong>.<\/p><p>The data required to complete the payment is processed in accordance with the rules and security standards of the relevant payment service provider. <strong>Lutrax Handel GmbH<\/strong> does not have access to complete payment card details and does not store such information on its own systems.<\/p><p>Payment card details are entered and processed exclusively within the secure environment of the payment service provider. This ensures that sensitive payment information is not accessible to the <strong>Symbol Shop<\/strong> online store.<\/p><p>The buyer is responsible for the accuracy of the information entered when placing the order and for keeping their login credentials confidential where a customer account is used.<\/p><p>Purchases on <strong>symbolshop.at<\/strong> are made through a secure and encrypted connection using the SSL\/TLS security protocol.<\/p><p>For additional questions concerning payment security and data protection, users may contact:<\/p><p><a href=\"mailto:info@symbolshop.at\">info@symbolshop.at<\/a><\/p><h2>Cookies, Analytics and Advertising<\/h2><p>The website <strong>symbolshop.at<\/strong> uses cookies and similar technologies to ensure the proper operation of the website, improve the user experience, analyse visitor numbers and carry out marketing activities where consent is required and has been provided by the user.<\/p><p>Detailed information concerning the types of cookies used, their purposes, the use of tools such as <strong>Google Analytics<\/strong> and <strong>Meta Pixel<\/strong>, cookie retention periods and the available options for managing consent can be found on the separate page:<\/p><p><strong>Use of cookies<\/strong><\/p><p>The user may change their preferences or withdraw previously granted consent at any time through the cookie settings available on the website.<\/p><h2>Links to Other Websites<\/h2><p>The website <strong>symbolshop.at<\/strong> may contain links to other websites.<\/p><p>The content of such websites is not controlled by <strong>Lutrax Handel GmbH<\/strong>Therefore <strong>Lutrax Handel GmbH<\/strong> accepts no responsibility for their content, privacy policies, security standards or any damage that may result from their use.<\/p><p>This Privacy Policy applies exclusively to the website <strong>symbolshop.at<\/strong>.<\/p><h2>Newsletter<\/h2><p><strong>Symbol Shop<\/strong> may request users\u2019 contact details, particularly their email address, where a user wishes to subscribe to the newsletter.<\/p><p>By subscribing to the newsletter, the user consents to receiving information about news, offers, promotions, new products and other advertising content relating to the <strong>Symbol Shop<\/strong>.<\/p><p>The user may unsubscribe from the newsletter at any time by clicking the unsubscribe link included in each newsletter message or by sending a corresponding request to:<\/p><p><a href=\"mailto:info@symbolshop.at\">info@symbolshop.at<\/a><\/p><p>The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.<\/p><h2>User Rights<\/h2><p>Under the applicable data protection laws, users have in particular the following rights:<\/p><ul><li>the right of access to personal data;<\/li><li>the right to rectification of inaccurate or incomplete data;<\/li><li>the right to erasure of personal data where the statutory requirements are met;<\/li><li>the right to restriction of the processing of personal data;<\/li><li>the right to object to the processing of personal data;<\/li><li>the right to data portability, where applicable;<\/li><li>the right to withdraw consent at any time where processing is based on consent.<\/li><\/ul><p>To exercise these rights, users may contact:<\/p><p><a href=\"mailto:info@symbolshop.at\">info@symbolshop.at<\/a><\/p><p>If a user believes that the processing of their personal data violates the applicable data protection laws, they have the right to lodge a complaint with the competent supervisory authority.<\/p><p>The competent supervisory authority in Austria is:<\/p><p><strong>Austrian Data Protection Authority<\/strong><br \/>Barichgasse 40\u201342<br \/>1030 Vienna<br \/>Austria<br \/>E-Mail: <a href=\"mailto:dsb@dsb.gv.at\">dsb@dsb.gv.at<\/a><\/p><h2>Amendments to This Privacy Policy<\/h2><p><strong>Lutrax Handel GmbH<\/strong> reserves the right to amend this Privacy Policy at any time, particularly in the event of changes to legal requirements, business processes, the tools used or website functions.<\/p><p>All amendments will be published on the website <strong>symbolshop.at<\/strong> and will enter into force on the date of publication unless otherwise stated.and will enter into force on the date of publication unless otherwise stated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bb5ae4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bb5ae4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8992575\" data-id=\"8992575\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2de6e8 elementor-widget elementor-widget-text-editor\" data-id=\"f2de6e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDate of last amendment: 8 June 2026\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Datenschutzerkl\u00e4rung und Schutz personenbezogener Daten Lutrax Handel GmbH, als Betreiberin des Online-Shops Symbol Shop auf der Website symbolshop.at, legt besonderen Wert auf den Schutz der Privatsph\u00e4re und personenbezogener Daten ihrer Nutzer. Personenbezogene Daten werden im Einklang mit den geltenden Vorschriften der Europ\u00e4ischen Union, insbesondere der Datenschutz-Grundverordnung (DSGVO), sowie den anwendbaren \u00f6sterreichischen Datenschutzbestimmungen verarbeitet. Diese Datenschutzerkl\u00e4rung [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3825","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/pages\/3825","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/comments?post=3825"}],"version-history":[{"count":20,"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/pages\/3825\/revisions"}],"predecessor-version":[{"id":4473,"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/pages\/3825\/revisions\/4473"}],"wp:attachment":[{"href":"https:\/\/symbolshop.at\/en\/wp-json\/wp\/v2\/media?parent=3825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}